Job Description

Designation/Department

Incharge Facility

Location

Royal Lagoon, BBSR

Reporting To

DGM Facility

Objective of the position

Responsible for planning, coordinating and controlling day to day  maintenance activities of all common facilities in the designated project within approved processes and procedures adhering to the budgetary boundaries and maintaining cordial relations with RWAs as well as individual residents.

Person Specification

  • Armed Forces background with experience in managing facilities   in a residential complex outside armed forces
  • Facilities experience working with JLL,Knight Frank,Colliers, Johnson Controls, Cushman

Age : 35-40 years

Qualification:

Essential : B.E./B.Tech Elec/Mech.

Work Experience Desirable

Work Experience :

Essential : 8-10 years experience in administration / facility operations or Ex service man with minimum 3 years as head of facility operations at residential complex. Local geographic region like BBSR,Kolkatta, Chennai, Bangalore, Hyderabad

Technical / Soft Skills required

  • Good communications & Coordination skills
  • Computer literacy (MS Office, Excel, Power Point)

Key Results Areas

  • Manage maintenance operations within the defined budgets without   compromising on quality of services.
  • Implementation and adherence to the Standard Operating Procedures for maintenance of all common facilities as per agreed SLAs.
  • Manage and prioritize resource utilization
  • Manage and coordinate with vendors providing facilities like housekeeping, security or any other service providers
  • Build and manage relationship with RWAs and local administration
  • Team management
  • MIS and report generation
  • Optimal resolution of all customer requests
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