Job Description


Service Engineer


Ashiana Palm Court, Raj Nagar, Ghaziabad

Reporting To

Manager facility

Objective of the position

Responsible for monitoring of maintenance activities of the technical assets at assigned Ashiana site, act as a back end support to the site Facility team, troubleshoot and provide technical assistance.

Person Specification

Qualification: Essential Desirable 

Essential: B Tech (Electrical) from a reputed institute

Work Experience Desirable

Work Experience

Essential: 3-4 years experience in managing and maintaining Electro mechanical assets (Fire Alarm & Fire Fighting System & Lifts, Generators, Electrical Panels, VCB/ACB/RMUs, STP, Water Filtration plant, CCTV/VDP etc).

Technical / Soft Skills required

  • Ability to manage crisis and pleasant disposition essential.

  • Computer literacy (MS Office, Excel, Power Point)

Test to be conducted

Technical knowledge

Key Results Areas

  • Coordinate Maintenance activities, monitor AMCs and repair activities
  • Adherence of defined Standard Operating Procedures  as per SLAs
  • Preventive Maintenance (PPM) Schedule and  implementation
  • Reduction of operating costs while maintaining desired service quality.
  • MIS and report generation
  • Effective service monitoring and control to ensure SLAs are met
  • Timely and optimal resolution of customer complaints / requests related to technical assets
  • Effective coordination, flow of information and reports generation